Frequently Asked Questions

Everything you need to know about shopping with apse.

What is the standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your package's progress in real-time.

What is your returns and exchange policy?

We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our returns portal to initiate a request.

Are the materials used in apse products sustainable?

Quality and ethics are at our core. We prioritize organic cotton, recycled polyester, and ethically sourced fabrics to ensure our fashion footprint is as light as possible.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How do I find the right size for me?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or contacting our support team for personalized advice.